Pop Mart is a very complicated and aggressive retailer and whilst we are working tirelessly to optimize our module it's also crucial that you, the user, are constantly adapting, experimenting and improving your own set-up too.
The retailer can flag anything they desire including (but not limited to) profile information (emails, addresses, mobile numbers etc), proxies and how often your accounts are being stopped/started; Any sign of malpractice or bot activity can and will result in your account(s) being flagged/temporary banned.
Below are a list of common/known "errors" along with some general advice on how to optimize your Pop Mart set-up.
- Default Address Changed
This means you are running more than 1 task per account. You can only run 1 task per account, unless you are running the same profile. In that case, multiple tasks are fine. This means that default address was set at start, but has been changed by the time task got to checkout, aka by another task. To clear your default address you must do this manually per account.
- Address limit reached
This means that you have reached the max amount of addresses that can be added to an account. Address is set each task start if your profile information differs. You can clear this by using the 'Clear Addresses' mode.
- Purchase limit reached
This means that you likely have a pending order on your account which you can proceed to attempt to checkout manually however it could simply be the website being heavy traffic and throwing out random errors.
- App Only
The product you're targeting can only be purchased via 'App' mode.
- Store Required
You have not selected a store from the 'Advanced' tab on task creation.
- Account Required
You have not selected your account(s) from the 'Advanced' tab on task creation.
- xxxxxxxxx (Rate Limit)
This means your tasks have hit a rate limit on the retailers end. This is normally proxy or delay related, we'd recommend changing proxies/having a much larger pool and increasing delays. If the issue persists you should stop your tasks and let them cooldown, however it could simply be the website being heavy traffic and throwing out random errors.
- xxxxxxxxx (Handle Error)
Please open a support ticket containing your task logs if you receive a handle error.
- Error creating order
This is normally related to an account flag. We'd recommend you try different accounts/profiles/proxies if the issue persists, however it could simply be the website being heavy traffic and throwing out random errors.
- Error getting session
You are not using accounts on a region and/or product which requires accounts.
- Account flagged
This is almost always most definitely a full account flag. We'd recommend you try different accounts/profiles/proxies if the issue persists. However it could simply be the website being heavy traffic and throwing out random errors.
- Email flagged
Email is flagged by Pop Mart, use another email/account/proxies. However it could simply be the website being heavy traffic and throwing out random errors.
- Invalid Shipping
Either your shipping info is incorrect, or Pop Mart is showing this status due to site overload.
- Invalid Login
Either your account login details are incorrect, or Pop Mart is showing this status due to site overload.
- Anti-bot detected
This means your tasks has been detected by Pop Marts aggressive anti-bot. We'd recommend restarting your tasks or experimenting with your set-up.
- Error 472, 469, etc, etc
Pop Mart normally start showing these errors due to site overload/traffic issues.
As of update 5.11.6.5, you can now open a task's account in the in-bot browser.
Simply right-click your task -> Open in browser, and the bot will launch a browser already logged in to the account assigned to that task. It will immediately redirect you to the orders page.
Advice:
As stated above, Pop Mart is a very aggressive and competitive retailer so it's crucial to work on your own set-up which will take time. Pop Mart itself goes under extremely heavy traffic and a lot of 'errors' are experienced by all bots and by all manual users, it will require some luck and plenty of persistence in order to successfully check out
The following should be a great starting point;
- Do not use catchalls: Always use valid/real and reputable email addresses, consider even using the 'dot trick' too.
- Do not run too many tasks: Quality over quantity. Pop Mart is not a retailer where you can run 200+ tasks without issues.
- Delays: Start at 10,000/10,000 then lower to around 5,000/5,000 about 10 seconds before release.
- Staggering your tasks: We recommend starting a small % of your tasks at a time. Ex: 20% 5 minutes before, then another 20% a minute later, and so on.
- Payment Method: User preference, but many have success with PayPal link which is a link sent to your webhook. Be sure to keep your tasks running while you pay.
- Proxies: Using reliable and consistent proxies is extremely important. Mix and match + experiment with a wide range of providers from various sources and pools. Static residential should yield best result but you should be experimenting and adapting on a regular basis.
- Do not recycle profile information: Use unique and fresh profiles per task.
- Do not recycle mobile numbers or full addresses or email addresses, ever.
- Smart Actions: Since you can't run 24/7 you should be utilising the Product Monitor SA and the Checkout Feed SA!
As you can see, an awful lot of the time any issues and errors comes down to the website itself struggling with traffic and throwing out random errors which change at their leisure.